Shipping & Returns
Exchange, Return & Shipping Policy
Thank you for your purchase. We hope you are happy with your purchase.
However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange (exchanges are only made in the event of receiving damaged product. All items are inspected for quality assurance before shipping by our supplier.)
PLEASE TAPE MEASURE YOURSELF BEFORE PURCHASING. THANK YOU.
Returns & Exchanges
All returns/exchanges must be postmarked within 14 days of the received delivery date.
All returned items must be in new and unused condition, with all original tags and/or labels attached.
There is a 25% restocking fee charged for returns/exchanges.
What is the purpose of a restocking fee?
The reason is simple: As a small business owner, to keep costs (and thus prices) down when dealing with the return of items that are not defective. There are a lot of costs associated with processing a return order, which the owner accrues and the end result is a loss of product cost & original shipping total greater than the original item total.
Customer is also responsible for cost to ship item(s) to business, as well.
Return Process and Shipping Cost
To return an item, please email us at firstname.lastname@example.org to make us aware of the situation.
Please scroll down to submit an online Form for Return/Exchange. Form will be reviewed and responded to with in 24-48 hours of receiving.
As a small business, Everyday Cosplay does not offer refunds.
For damaged products, please contact us with the details below to arrange an exchange.
After receiving your item(s) and inspecting the condition of your item, we will process your exchange. Please allow at least 10 days from the receipt of your item to process you exchange.
If you have any questions concerning our return policy, please contact us at: email@example.com
Please scroll down to submit an online Form for Return/Exchange.